崗位職責(zé)是什么
rma,即return material authorization,是企業(yè)中負(fù)責(zé)處理退貨、換貨和維修等售后服務(wù)流程的崗位。這個(gè)角色在客戶(hù)滿(mǎn)意度、庫(kù)存管理和產(chǎn)品質(zhì)量控制中扮演著關(guān)鍵角色。
崗位職責(zé)要求
1. 熟悉產(chǎn)品知識(shí):rma專(zhuān)員需要深入了解公司的產(chǎn)品線(xiàn),包括功能、性能和常見(jiàn)問(wèn)題,以便準(zhǔn)確診斷和處理退貨原因。
2. 強(qiáng)烈的客戶(hù)服務(wù)意識(shí):必須具備優(yōu)秀的溝通技巧,能耐心、友好地處理客戶(hù)的問(wèn)題和疑慮,確保客戶(hù)滿(mǎn)意。
3. 細(xì)心和精確:在處理退貨和更換請(qǐng)求時(shí),需確保每個(gè)細(xì)節(jié)都準(zhǔn)確無(wú)誤,防止錯(cuò)誤操作導(dǎo)致的額外損失。
4. 協(xié)調(diào)能力:與各部門(mén)如銷(xiāo)售、物流、生產(chǎn)和技術(shù)支持緊密合作,確保售后流程順暢。
5. 法規(guī)遵從性:理解并遵守相關(guān)退換貨政策、消費(fèi)者權(quán)益保護(hù)法和公司內(nèi)部規(guī)定。
崗位職責(zé)描述
rma專(zhuān)員的主要工作是管理從客戶(hù)接收的退貨請(qǐng)求,分析問(wèn)題源頭,決定是維修、替換還是退款。他們需要記錄每一次交互,更新客戶(hù)訂單狀態(tài),并跟蹤商品的返回和處理進(jìn)度。此外,他們還需協(xié)調(diào)內(nèi)部資源,如聯(lián)系倉(cāng)庫(kù)安排回收到貨,通知技術(shù)團(tuán)隊(duì)進(jìn)行故障排查,甚至參與產(chǎn)品質(zhì)量改進(jìn)的討論。
在處理過(guò)程中,rma專(zhuān)員需要保持與客戶(hù)的有效溝通,及時(shí)提供更新,解答疑問(wèn)。他們要維護(hù)公司形象,即使在面對(duì)困難情況時(shí),也能以專(zhuān)業(yè)和公正的態(tài)度處理。他們還負(fù)責(zé)收集退貨數(shù)據(jù),分析退貨趨勢(shì),為改進(jìn)產(chǎn)品和服務(wù)提供反饋。
有哪些內(nèi)容
1. 審核退貨申請(qǐng):評(píng)估退貨原因,確認(rèn)是否符合公司退貨政策,授權(quán)退貨流程。
2. 問(wèn)題診斷:與客戶(hù)溝通,了解問(wèn)題詳情,可能需要與技術(shù)部門(mén)協(xié)同分析故障原因。
3. 訂單管理:更新退貨訂單狀態(tài),確保信息準(zhǔn)確反映在系統(tǒng)中,便于內(nèi)部追蹤和客戶(hù)查詢(xún)。
4. 協(xié)調(diào)物流:安排退貨商品的運(yùn)輸,與倉(cāng)庫(kù)協(xié)調(diào)接收和檢查退貨。
5. 決策制定:根據(jù)商品狀況,決定是修理、替換還是退款,確保決策合理、公正。
6. 數(shù)據(jù)分析:收集和分析退貨數(shù)據(jù),識(shí)別潛在的產(chǎn)品問(wèn)題或服務(wù)改進(jìn)點(diǎn)。
7. 溝通協(xié)調(diào):與銷(xiāo)售團(tuán)隊(duì)共享退貨信息,協(xié)助處理可能的客戶(hù)關(guān)系問(wèn)題。
8. 文件管理:保持完整記錄,包括與客戶(hù)的通信、退貨報(bào)告和處理結(jié)果,以備后續(xù)參考。
9. 改進(jìn)建議:基于退貨分析,提出產(chǎn)品改進(jìn)和流程優(yōu)化建議,促進(jìn)公司持續(xù)發(fā)展。
rma專(zhuān)員的工作是連接客戶(hù)、內(nèi)部團(tuán)隊(duì)和產(chǎn)品之間的橋梁,通過(guò)高效、專(zhuān)業(yè)的服務(wù),提升客戶(hù)滿(mǎn)意度,同時(shí)促進(jìn)公司的質(zhì)量和運(yùn)營(yíng)改進(jìn)。
rma崗位職責(zé)范文
第1篇 rma維修工程師崗位職責(zé)
1、負(fù)責(zé)對(duì)設(shè)備、設(shè)施進(jìn)行安全檢查;
2、負(fù)責(zé)設(shè)備日常的安裝維護(hù);
3、進(jìn)行綜合維修的日常工作;
4、為設(shè)備提供技術(shù)支持,對(duì)設(shè)備的選用提供合理的建議和修改意見(jiàn)。
第2篇 w_d_ - bioinformatics leading data scientist職位描述與崗位職責(zé)任職要求
職位描述:
職責(zé)描述:
?leads strategy, design, development and implementation of statistical and modeling projects within w_d_ and mayo clinical.
?provide statistical solution/insight for r&d and clinical projects. the efforts include study design, patient recruiting, data collection, data curation, data mining and clinical report. provide guidance to the clinical and regulatory teams regarding conclusions and inferences from the data package.
?ensure the statistical deliverables such as they are consistently compliant, in timing and quality, with sops and departmental standards.
?design and apply statistical/mathematical models and ai methodologies to support marketing, icl, finance and other departments. oversee the unmet needs of data analytics and contribute to the companies’ business strategies.
?collaborate with internal and e_ternal partners including hospitals, academic institutes and other industries.
?stay up-to-date and be familiar with new technologies and anticipate and e_ploit use of new technologies that impact decision making in diagnostics.
?provide e_pertise for evaluation of e_ternal opportunities.
任職要求:
?ph.d. in statistics, biostatistics or related fields. e_perience in ivd/health care/ pharmaceutical company/biotech is preferred.
?familiar with linu_ system and skill in sas, r, python/perl programming. hands-on e_perience with database system and cloud development/application is a plus.
?solid e_perience with clinical and pre-clinical data analysis, modeling, artificial intelligence and data visualization.
?e_cellent communication skills (verbal and written) in both english and chinese
?proven skills at developing and managing varied relationships within and outside the company
第3篇 application consultant-pharma崗位職責(zé)描述崗位要求
職位描述:
job descriptions/職位描述:
application consultant-pharma will be responsible for supporting and training the key account in pharma related insustry and focus on total solutions of testo solution products application.
this role is based in shanghai that serves with defined ka customer. the candidate will be the first group of our solution team in testo china.!
產(chǎn)品應(yīng)用顧問(wèn)-醫(yī)藥, 此職位主要負(fù)責(zé)醫(yī)藥行業(yè)內(nèi)相關(guān)的大客戶(hù)的產(chǎn)品應(yīng)用支持與培訓(xùn)等工作, 并關(guān)注這個(gè)行業(yè)內(nèi)來(lái)相關(guān)德圖的解決方案產(chǎn)品的應(yīng)用支持。此職位是在上海及負(fù)責(zé)相關(guān)的大客戶(hù)工作,合適人選將會(huì)成為我們___支解決方案團(tuán)隊(duì)的成員!
main reponsibilities/主要職責(zé)
1.responsible for technical support at pre-sale stage, i.e. demand analysis, preliminary system design, etc.
負(fù)責(zé)醫(yī)藥解決方案售前技術(shù)支持,如需求分析,系統(tǒng)方案設(shè)計(jì)等。
2.coordinate with sales and product management teams, proactively develop new application areas of testo product& solution in pharmaceutical industry.
協(xié)調(diào)銷(xiāo)售、產(chǎn)品團(tuán)隊(duì),積極拓展德圖產(chǎn)品及系統(tǒng)在醫(yī)藥行業(yè)的應(yīng)用領(lǐng)域。
3.provide new product certification & technical support, internal technical training etc.
新產(chǎn)品的認(rèn)證,技術(shù)支持,內(nèi)部培訓(xùn)等。產(chǎn)品技術(shù)資料的翻譯、編制、更新等。
4.support pharmaceutical industry key account development.
支持醫(yī)藥解決方案大客戶(hù)的開(kāi)發(fā)及維護(hù)。
5.at project e_ecution stage, conduct technical handover/briefing to e_ecution team and afterwards, act as technical consultant to the project e_ecution team.
在醫(yī)藥解決方案項(xiàng)目執(zhí)行階段,同項(xiàng)目執(zhí)行團(tuán)隊(duì)進(jìn)行技術(shù)交接,并在之后扮演技術(shù)顧問(wèn)的角色。
6.provide project qualification and validation support to project e_ecution team. if required, application consultant shall participate in the project qualification/validation work.
為項(xiàng)目執(zhí)行團(tuán)隊(duì)提供項(xiàng)目驗(yàn)證及確認(rèn)支持。如有必要,需要參與到項(xiàng)目驗(yàn)證及確認(rèn)工作中。
main requirement / 主要崗位要求
1.min. university degree in pharmaceutical engineering or automation related discipline.
制藥工程或自動(dòng)化相關(guān)專(zhuān)業(yè)大學(xué)以上學(xué)歷。
2.min. 5 years relevant e_perience in pharmaceutical industry.
制藥行業(yè)5年以上相關(guān)工作經(jīng)驗(yàn)。
3.understanding of environmental monitoring application and relevant regulatory requirement.
深入理解醫(yī)藥行業(yè)環(huán)境監(jiān)測(cè)應(yīng)用及相關(guān)法規(guī)要求。
4.understanding of gmp/gsp
深入理解gmp/gsp法規(guī)
5.good communication skills in chinese & english, coordination skills. regular travelling to project/customer locations is e_pected.
良好的中英文溝通能力,協(xié)調(diào)能力并能適應(yīng)短期出差。
第4篇 bi specialist(informatica)職位描述與崗位職責(zé)任職要求
職位描述:
-skill set:
?bachelor degree in it related disciplines
?2+ years e_periences in etl development with informatica powercenter
?good understanding of sql tuning, etl and dwh methodology
?be familiar with oracle and sql server
?1+ years e_periences in informatica powere_change configuration and real time data processing
?knowledge in insurance application and acord is added advantage
?team player, and able to work independently and efficiently to meet deadlines.
?good command of english and cantonese in written and reading is preferred.
-job description:
?prepare etl lower level design
?conduct etl development and with support sit and uat
?project quality assurance
?prepare production deployment packages and support production deployment
?bau support
-崗位要求:
?計(jì)算機(jī)相關(guān)學(xué)科學(xué)士學(xué)位,3年以上工作經(jīng)驗(yàn);
?在informatica powercenter的etl開(kāi)發(fā)方面有2年以上的經(jīng)驗(yàn),能夠很好地理解sql調(diào)優(yōu)、etl和dwh方法
?1年以上informatica powere_change配置和實(shí)時(shí)數(shù)據(jù)處理經(jīng)驗(yàn),熟悉oracle和sql serve
?具有保險(xiǎn)應(yīng)用和acord方面的知識(shí)
?團(tuán)隊(duì)合作精神,能夠獨(dú)立高效地保質(zhì)保量地完成工作。
?良好的英語(yǔ)和廣東話(huà)書(shū)面和閱讀能力優(yōu)先。
-崗位職責(zé):
?準(zhǔn)備etl下層設(shè)計(jì),進(jìn)行etl開(kāi)發(fā),并支持sit和uat
?項(xiàng)目質(zhì)量保證
?準(zhǔn)備生產(chǎn)部署包并支持生產(chǎn)部署
?bau支持
第5篇 juniormarcommanager崗位職責(zé)職位要求
職責(zé)描述:
the responsibility is:
1. support sr. marcom manager on yearly communication strategy, peak campaign development and assets creation.
2. lead campaign development and assets creation for foundation+ projects.
3. agency daily management to make sure on-time and quality delivery.
4. steer the alignment internally.
5. daily financial support, including po, contract, payment
6. filing and other paper works, ie. assets archive.
7. monitor brand compliancy according to philips guidelines
requirement:
1. good english in writing, reading and speaking
2. have at least 3 years working e_perience in marketing/communication e_perience (atl preferred), in client side or 4a agency
3. personality is important: result-oriented, down-to-earth, eager to learn, be detail(踏實(shí)仔細(xì),聰明好學(xué)的)
4. good communication skill to manage internal stakeholders.
5. able to work under pressure and comple_ity.
薪資:根據(jù)個(gè)人背景而定
福利:五險(xiǎn)一金,人身意外保險(xiǎn),員工活動(dòng)
崗位要求:
學(xué)歷要求:本科
語(yǔ)言要求:不限
年齡要求:不限
工作年限:3-4年經(jīng)驗(yàn)
第6篇 business transformation manager崗位職責(zé)描述崗位要求
職位描述:
we are looking for a candidate at manager level with the potential of rapid career development within our business transformation team.
responsibilities
- lead and support business development activities, including opportunity identification, proposal development and response, and other pursuit activities with particular focus on banking/capital markets, asset management, and/or insurance
- support delivery of advisory services to financial services clients, primarily with services related to business transformation, market entry, compliance management and project management
- develop, define, and deliver advisory methodologies for management consulting services targeted to specific segments within the financial services industry
- keep up-to-date with the latest regulatory and market trend in the financial services industry both globally and locally in china
- develop and maintain long-term client relationships and networks
- be actively involved in business development activities to help identify and research opportunities on new/e_isting clients
- oversee and mentor junior advisory staff; adhere to professional practice requirements and promote best practices
- manage medium to large sized team delivering large business transformation projects
qualifications
- minimum of five years of e_perience with business transformation, market entry, compliance management, and/or project management, at least half of which should be within the financial services industry, big-4 or equivalent; management consulting e_perience preferred
- understanding of the local china banking and securities regulatory environment with a focus on market entry and license application is a plus
- bachelors degree from an accredited college/university; pmp, certified ba, and/or scrummaster certification is a plus
- prior knowledge with managing a consulting practice/ team. e_perience attracting, developing, and retaining strong resources and building teams
- e_cellent written and verbal communication skills in both english and mandarin
- good problem solving and analytical skills
- willingness to travel
第7篇 rma崗位職責(zé)
產(chǎn)品銷(xiāo)售經(jīng)理 romaco集團(tuán) 諾脈科國(guó)際貿(mào)易(上海)有限公司,romaco集團(tuán),諾脈科 職責(zé)描述:制藥及化工工業(yè)設(shè)備及系統(tǒng)銷(xiāo)售
任職要求:
-學(xué)歷:大學(xué)本科及以上
-專(zhuān)業(yè):化工、制藥工程、生物工程、機(jī)械自動(dòng)化
-不少于三年制藥行業(yè)工作經(jīng)驗(yàn)
-熟悉制藥行業(yè)生產(chǎn)、工程或研發(fā)領(lǐng)域
-熟悉制粒生產(chǎn)線(xiàn)、壓片、包裝、無(wú)菌制劑等設(shè)備
-設(shè)備銷(xiāo)售及市場(chǎng)經(jīng)驗(yàn)
-流利的英文讀寫(xiě)及交流能力(英語(yǔ)6級(jí)及以上)
-適應(yīng)出差工作及獨(dú)立工作能力
-良好的團(tuán)隊(duì)合作精神
-持有駕駛執(zhí)照
第8篇 ordermanagement崗位職責(zé)職位要求
職責(zé)描述:
1. process order after sap booking
2. communicate with buyer and vendor for order status tracking
3. billing process
4. weekly report to customer for order status update
5. optimize process
6. manage current projects and monitor cost, quality and drive the commit schedule.
requirement :
1. good communication and interpersonal skills. strong responsibility and independent working capability
2. operation management e_perience with good oral and writing english
3. team work
4. understand import / e_port regulation
5. skills on e_cel, ppt , good at vlookup, pivot table and various chart
6. careful, earnest , trouble shooting and self motivited
7. prefer semi industry working e_perience
崗位要求:
學(xué)歷要求:大專(zhuān)
語(yǔ)言要求:不限
年齡要求:不限
工作年限:無(wú)工作經(jīng)驗(yàn)
第9篇 奢侈品店經(jīng)理(香港海港城)-ermanno scervino崗位職責(zé)描述崗位要求
職位描述:
職責(zé)描述:
1、理解品牌定位和產(chǎn)品理念;
2、帶領(lǐng)、指導(dǎo)和督促團(tuán)隊(duì)完成店鋪銷(xiāo)售指標(biāo);
3、維護(hù)品牌店的形象、環(huán)境、產(chǎn)品展示和人員的營(yíng)業(yè)行為規(guī)範(fàn);
4、負(fù)責(zé)團(tuán)隊(duì)建設(shè),做好人員選拔、配備、培訓(xùn)、考核等工作;
6、? 瞭解市場(chǎng)動(dòng)態(tài),具備較強(qiáng)的分析和總結(jié)能力以及執(zhí)行相應(yīng)的市場(chǎng)推廣;
6、把控、優(yōu)化店鋪銷(xiāo)售制度和營(yíng)運(yùn)流程。
職位要求:
1、 學(xué)士或以上學(xué)歷,有3-5年零售管理經(jīng)驗(yàn)(奢侈品牌服飾、珠寶、手錶等銷(xiāo)售管理經(jīng)驗(yàn)者優(yōu)先);
2、 具有良好的氣質(zhì)及親和力,語(yǔ)言表達(dá)能力強(qiáng);
3、 認(rèn)真細(xì)心,勇於挑戰(zhàn),銷(xiāo)售能力佳,適應(yīng)度強(qiáng);
4、 英語(yǔ)良好、掌握一定的辦公室操作軟體。
第10篇 rma工程師崗位職責(zé)
rma客服工程師(cqe工程師) 綠米聯(lián)創(chuàng) 深圳綠米聯(lián)創(chuàng)科技有限公司,綠米,綠米聯(lián)創(chuàng),綠米聯(lián)創(chuàng) 崗位職責(zé):
1、rma工作的監(jiān)督管理;
2、跟進(jìn)產(chǎn)品的品質(zhì)狀況,處理客戶(hù)投訴并提供解決措施;
3、主導(dǎo)rma退機(jī)測(cè)試和數(shù)據(jù)統(tǒng)計(jì),進(jìn)行深入分析和改善,召集研發(fā)、業(yè)務(wù)、生產(chǎn)及品質(zhì)人員建立定期(周/月)檢討總結(jié)平臺(tái), 跟進(jìn)問(wèn)題分析和解決;
4、跟進(jìn)工廠對(duì)rma產(chǎn)品的維修;
任職要求:
1、大專(zhuān)及以上學(xué)歷,理工科專(zhuān)業(yè),從事質(zhì)量管理工作5年以上;
2、熟悉rma作業(yè)及業(yè)務(wù)流程,熟悉售后管理;
3、略懂電子線(xiàn)路著優(yōu)先;
4、工作細(xì)致認(rèn)真,具備良好溝通能力,邏輯能力佳;
5、熟練使用品質(zhì)工具進(jìn)行數(shù)據(jù)統(tǒng)計(jì)和分析,有較強(qiáng)的品質(zhì)意識(shí)和質(zhì)量風(fēng)險(xiǎn)意識(shí);
第11篇 rma工程師崗位職責(zé)任職要求
rma工程師崗位職責(zé)
崗位職責(zé):
1.voc快速反饋
2.rma維修及分析
任職要求:
1、大專(zhuān)以上學(xué)歷,3年以上相似工作經(jīng)驗(yàn);
2、具備音頻類(lèi)產(chǎn)品的維修分析能力;
rma工程師崗位
第12篇 pharmacist藥劑師崗位職責(zé)
初級(jí)藥劑師 p1 pharmacist position summary:
under general direction of the senior pharmacist/pharmacy director, the pharmacist performs a variety of professional level functions to assist in providing patients with optimum pharmaceutical care.藥劑師在高級(jí)藥師/藥學(xué)部主任的指導(dǎo)下從事藥學(xué)專(zhuān)業(yè)工作,幫助病人并為病人提供最優(yōu)的藥學(xué)服務(wù)。
二、
1.essential tasks:
provide optimal pharmacy service執(zhí)行提供最理想的藥學(xué)服務(wù);
provide dispensing and checking service to ensure medication is issued to outpatient/inpatient patients efficiently and accurately提供審核處方和配藥服務(wù),以確保正確的藥物被有效地分配;
assist in inventory management including restock, calculate cycle time and periodic inventory check.協(xié)助庫(kù)存管理,包括補(bǔ)貨,庫(kù)存周期計(jì)算及庫(kù)存盤(pán)點(diǎn);
provide patient medication consultation and education based on doctor’s order為患者提供有關(guān)如何正確用藥及遵醫(yī)囑的咨詢(xún);
assist superior pharmacist to do other assigned responsibilities to assure pharmacy service quality.協(xié)助上級(jí)藥師完成其他指定職責(zé),確保藥學(xué)服務(wù)質(zhì)量;
pharmacist in pivas adheres to safety requirements in the handling and preparation of chemotherapy and other agents according to current guidelines靜脈藥物配置中心的藥師須遵守現(xiàn)有的標(biāo)準(zhǔn),保證安全的調(diào)配包括化療藥物在內(nèi)的其他制劑。
remark:
required to work irregular hours.
三、additional duties:
provide support to both pharmacy and other departments upon request 在需要的情況下支持藥房及其他部門(mén)工作。
四、knowledge, skills, and abilities:
entry requirements:
knowledge of common chinese drug name, pharmacology, and practice of dispensing process 熟知中文藥品名稱(chēng),藥理學(xué)及調(diào)配過(guò)程。
knowledge of government laws pertaining to drugs, narcotics and pharmacy practice. 具備藥品、麻醉劑和藥學(xué)實(shí)踐方面的法律知識(shí)。
noble professional ethics 具備良好的職業(yè)道德品質(zhì)。
fluency in written as well as spoken in chinese流利的中文書(shū)寫(xiě)及口語(yǔ)表達(dá)能力。
basic knowledge in word, e_cel,basic concept of his 基本掌握word及e_cel的使用,了解his的概念。
preferred attributes / e_posure:
e_cellent knowledge of both chinese and english drug name, pharmacology 熟知中英文藥品名,扎實(shí)的藥理學(xué)知識(shí),優(yōu)化調(diào)配過(guò)程的能力。
knowledge of drug information in english and chinese and familiar with drug formulary具備中英文藥品信息知識(shí),熟悉藥物處方表。
knowledge of drug reference books and data search in work place 具備藥物參考書(shū)和工作場(chǎng)所數(shù)據(jù)搜索的知識(shí)。
aseptic skills and knowledge of preparation of iv drugs靜脈注射藥物的無(wú)菌操作知識(shí)和技能;
e_plore new knowledge initiatively, keep abreast of new findings in the pharmaceutical field.能主動(dòng)探索最新的相關(guān)知識(shí),并能及時(shí)了解藥學(xué)領(lǐng)域的新發(fā)現(xiàn);
e_cellent knowledge and skill in computer systems, especially in his精通his類(lèi)計(jì)算機(jī)技術(shù);
good communication skills.和良好的個(gè)人溝通技巧;
fluency in english reading and speaking skills 流利的英語(yǔ)聽(tīng)說(shuō)能力;
pro-active and versatile to adapt to different sets of tasks and finish job independently.積極主動(dòng)并能應(yīng)對(duì)各種不同的任務(wù)并能獨(dú)立完成工作;
motivated and proactive work attitude積極主動(dòng)的工作態(tài)度;
meticulous and hardworking做事嚴(yán)謹(jǐn)、工作認(rèn)真。
remark:
applicants may be required to take trade tests on pharmacology and professional skills in chinese/english.
五、education, e_perience, and licenses/certifications:
entry requirements:
bachelor in clinical pharmacy or pharmacy 藥學(xué)、臨床藥學(xué)全日制本科;
minimum 2 year work e_perience in a hospital/community pharmacy兩年以上醫(yī)院或社區(qū)醫(yī)院藥房相關(guān)經(jīng)驗(yàn)。
pharmacist license or above by ministry of health 衛(wèi)生部頒發(fā)的藥師(初級(jí))及以上的職稱(chēng)。
preferred attributes / e_posure:
bachelor or above in clinical pharmacy or pharmacy藥學(xué)、臨床藥學(xué)全日制本科以上學(xué)歷;
first degree is bachelor for master or above 碩士以上學(xué)歷第一學(xué)歷為全日制本科;
narcotic license by ministry of health 上海衛(wèi)生部門(mén)頒發(fā)的麻醉藥品及精神藥品證書(shū);
working e_perience in tertiary hospital pharmacy or international hospital pharmacy三級(jí)醫(yī)院藥房或國(guó)際醫(yī)院藥房工作經(jīng)驗(yàn);
working e_perience in pivas有在靜脈配置中心工作經(jīng)驗(yàn)。 position summary:
under general direction of the senior pharmacist/pharmacy director, the pharmacist performs a variety of professional level functions to assist in providing patients with optimum pharmaceutical care.藥劑師在高級(jí)藥師/藥學(xué)部主任的指導(dǎo)下從事藥學(xué)專(zhuān)業(yè)工作,幫助病人并為病人提供最優(yōu)的藥學(xué)服務(wù)。
二、
1.essential tasks:
provide optimal pharmacy service執(zhí)行提供最理想的藥學(xué)服務(wù);
provide dispensing and checking service to ensure medication is issued to outpatient/inpatient patients efficiently and accurately提供審核處方和配藥服務(wù),以確保正確的藥物被有效地分配;
assist in inventory management including restock, calculate cycle time and periodic inventory check.協(xié)助庫(kù)存管理,包括補(bǔ)貨,庫(kù)存周期計(jì)算及庫(kù)存盤(pán)點(diǎn);
provide patient medication consultation and education based on doctor’s order為患者提供有關(guān)如何正確用藥及遵醫(yī)囑的咨詢(xún);
assist superior pharmacist to do other assigned responsibilities to assure pharmacy service quality.協(xié)助上級(jí)藥師完成其他指定職責(zé),確保藥學(xué)服務(wù)質(zhì)量;
pharmacist in pivas adheres to safety requirements in the handling and preparation of chemotherapy and other agents according to current guidelines靜脈藥物配置中心的藥師須遵守現(xiàn)有的標(biāo)準(zhǔn),保證安全的調(diào)配包括化療藥物在內(nèi)的其他制劑。
remark:
required to work irregular hours.
三、additional duties:
provide support to both pharmacy and other departments upon request 在需要的情況下支持藥房及其他部門(mén)工作。
四、knowledge, skills, and abilities:
entry requirements:
knowledge of common chinese drug name, pharmacology, and practice of dispensing process 熟知中文藥品名稱(chēng),藥理學(xué)及調(diào)配過(guò)程。
knowledge of government laws pertaining to drugs, narcotics and pharmacy practice. 具備藥品、麻醉劑和藥學(xué)實(shí)踐方面的法律知識(shí)。
noble professional ethics 具備良好的職業(yè)道德品質(zhì)。
fluency in written as well as spoken in chinese流利的中文書(shū)寫(xiě)及口語(yǔ)表達(dá)能力。
basic knowledge in word, e_cel,basic concept of his 基本掌握word及e_cel的使用,了解his的概念。
preferred attributes / e_posure:
e_cellent knowledge of both chinese and english drug name, pharmacology 熟知中英文藥品名,扎實(shí)的藥理學(xué)知識(shí),優(yōu)化調(diào)配過(guò)程的能力。
knowledge of drug information in english and chinese and familiar with drug formulary具備中英文藥品信息知識(shí),熟悉藥物處方表。
knowledge of drug reference books and data search in work place 具備藥物參考書(shū)和工作場(chǎng)所數(shù)據(jù)搜索的知識(shí)。
aseptic skills and knowledge of preparation of iv drugs靜脈注射藥物的無(wú)菌操作知識(shí)和技能;
e_plore new knowledge initiatively, keep abreast of new findings in the pharmaceutical field.能主動(dòng)探索最新的相關(guān)知識(shí),并能及時(shí)了解藥學(xué)領(lǐng)域的新發(fā)現(xiàn);
e_cellent knowledge and skill in computer systems, especially in his精通his類(lèi)計(jì)算機(jī)技術(shù);
good communication skills.和良好的個(gè)人溝通技巧;
fluency in english reading and speaking skills 流利的英語(yǔ)聽(tīng)說(shuō)能力;
pro-active and versatile to adapt to different sets of tasks and finish job independently.積極主動(dòng)并能應(yīng)對(duì)各種不同的任務(wù)并能獨(dú)立完成工作;
motivated and proactive work attitude積極主動(dòng)的工作態(tài)度;
meticulous and hardworking做事嚴(yán)謹(jǐn)、工作認(rèn)真。
remark:
applicants may be required to take trade tests on pharmacology and professional skills in chinese/english.
五、education, e_perience, and licenses/certifications:
entry requirements:
bachelor in clinical pharmacy or pharmacy 藥學(xué)、臨床藥學(xué)全日制本科;
minimum 2 year work e_perience in a hospital/community pharmacy兩年以上醫(yī)院或社區(qū)醫(yī)院藥房相關(guān)經(jīng)驗(yàn)。
pharmacist license or above by ministry of health 衛(wèi)生部頒發(fā)的藥師(初級(jí))及以上的職稱(chēng)。
preferred attributes / e_posure:
bachelor or above in clinical pharmacy or pharmacy藥學(xué)、臨床藥學(xué)全日制本科以上學(xué)歷;
first degree is bachelor for master or above 碩士以上學(xué)歷第一學(xué)歷為全日制本科;
narcotic license by ministry of health 上海衛(wèi)生部門(mén)頒發(fā)的麻醉藥品及精神藥品證書(shū);
working e_perience in tertiary hospital pharmacy or international hospital pharmacy三級(jí)醫(yī)院藥房或國(guó)際醫(yī)院藥房工作經(jīng)驗(yàn);
working e_perience in pivas有在靜脈配置中心工作經(jīng)驗(yàn)。
第13篇 digital transformation & mes shopfloor manager職位描述與崗位職責(zé)任職要求
職位描述:
工作職責(zé):
the asia digital transformation & mes shopfloor manager is responsible for the projects on digital transformation & mes that are delivered by the gis team.
the scope of the manager include china, india, korea, thailand, japan, vietnam & indonesia.
he ensures that the team follow-up and maintain mes applications: incidents analysis, support to users, development and deployment of corrective patches.
the main missions of the role are:
odefine & apply the digital strategy in coordination with asia cio and central application director
ofollow the mes deployment road map for asia, qualify and define project cost. follow project invoicing. report mes situation and solution with asia cio
omake sure mes & dt application meet users’ needs. organize & participate to regular coordination meeting with business group.
oorganize & improve mes support chain for asia
ocoordinating with other department in asia & europe to insure delivery of solution
oco-ordinate & support project team
omaintain high level of motivation within the team
odefine costs, timescales and standards to be met and monitore these through projects.
任職要求:
the ideal candidate will have/be:
minimum education level: undergraduate
e_perience:
oat least 10 years working e_perience
oat least 4 years e_perience working as manager in a it related position
skills and competencies
ocapacity to work in a team environment in an international conte_t (distributed teams)
overy good written and spoken english level
overy good written and spoken chinese level
第14篇 店經(jīng)理-(上海商城店)-ermanno scervino崗位職責(zé)描述崗位要求
職位描述:
職責(zé)描述:
1、理解品牌定位和產(chǎn)品理念;
2、帶領(lǐng)、指導(dǎo)和督促團(tuán)隊(duì)完成店鋪銷(xiāo)售指標(biāo);
3、維護(hù)品牌店的形象、環(huán)境、產(chǎn)品展示和人員的營(yíng)業(yè)行為規(guī)范;
4、負(fù)責(zé)團(tuán)隊(duì)建設(shè),做好人員選拔、配備、培訓(xùn)、考核等工作;
5、了解市場(chǎng)動(dòng)態(tài),具備較強(qiáng)的分析和總結(jié)能力以及執(zhí)行相應(yīng)的市場(chǎng)推廣;
6、把控、優(yōu)化店鋪銷(xiāo)售制度和營(yíng)運(yùn)流程。
職位要求:
1、三-五年以上零售管理經(jīng)驗(yàn)(奢侈品牌服飾、珠寶、手表等銷(xiāo)售管理經(jīng)驗(yàn)者優(yōu)先);
2、本科以上學(xué)歷,具備英語(yǔ)溝通能力者優(yōu)先,形象氣質(zhì)佳;
3、具備銷(xiāo)售、團(tuán)隊(duì)管理和協(xié)調(diào)能力;
4、良好的語(yǔ)言、文字表達(dá)能力,熟練操作電腦辦公軟件;
5、較強(qiáng)的責(zé)任心,工作態(tài)度認(rèn)真,良好的職業(yè)操守。