- 目錄
第1篇 售后維修工程師崗位職責任職要求
售后維修工程師崗位職責
售后維修工程師 深圳精密達智能機器有限公司 深圳精密達智能機器有限公司 1)精通設備的布線接線。善于查找線路故障。
2)在大型機械廠內(nèi)做維修電工有十年經(jīng)歷，有維修數(shù)控機床和加工中心的經(jīng)驗。
3)熟悉西門子plc的上下載。
4)熟悉施耐德plc的上下載和somove等軟件。
5)熟悉西門子變頻器的型號和參數(shù)。
6)熟悉施耐德atv312/atv320變頻器的接線和參數(shù)設置。
7)熟悉接近開關、光電開關、編碼器等各類元器件的接線、安裝調(diào)試使用。
第2篇 售后維修工程師, ct/mr/dsa/_-ray崗位職責描述崗位要求
職位描述：
job posting description
in this role， you have the opportunity to
deliver qualified service to customers including corrective maintenance， preventative maintenance， installation and fco. this position is very important to ensure long term customer satisfaction and loyalty， and is playing a very important role in the growth of customer service business and sales business.
you are responsible for
plan and deliver assigned service to customers with high quality， including corrective maintenance， preventive maintenance， installation and fco， focus on the efficiency and service quality.
develop and maintain good relationships with customers， ensure customer satisfaction and loyalty; own customer service quality kpis for assigned account. ensure service process implemented effectively.
support cs business
attend training and develop relevant knowledge and skills， focus on service competence level and actual service capabilities.
provide service support to team members as required， focus on good team work.
prepare and provide kinds of service report on an accurate and timely basis
other tasks assigned by team & company
you are a part of
e_ternal customer: deliver daily service to customer and ensure customer satisfaction. show philips’ enterprise culture and ensure philips’ enterprise image.
support function: ensure the service process correct implementation and timely feedback for better service process improvement.
ensure individual service business tgt achievement;
ensure individual service delivery quality.
sales distributor: cooperate with sales distributor in varied sales or marketing activities. one face to customer.
to succeed in this role， you should have the following skills and e_perience
education: college， university bachelor or above， advanced electronics certificate or equivalent in electrical engineering
e_perience:
0~years work e_perience on customer service in healthcare industry
travel frequency: ＞50%
competency and skills:
strong technical knowledge on healthcare products
strong communication skill and open mind to share with others
clear and logic thinking
ability to handle multi tasks
good e_ecution skill
e_cellent english skill in reading， writing and speaking
willing to take responsibility
self-motivation and self-management
in return， we offer you
a path towards your most rewarding career. philips is growing its marketing capability enterprise wide. succeeding in this market-based role in a comple_ environment will open many doors for your long term career， in other areas in philips or otherwise. we also believe that we are at our best as a company when you are at yours as a person. thus， we offer competitive health benefits， a fle_ible work schedule and access to local well-being focused activities.
why should you join philips
working at philips is more than a job. it’s a calling to create a healthier society through meaningful work， focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. our people e_perience a variety of une_pected moments when their lives and careers come together in meaningful ways. learn more by watching this video.
to find out more about what it’s like working for philips at a personal level， visit the working at philips page on our career website， where you can read stories from our employee blog. once there， you can also learn about our recruitment process， or find answers to some of the frequently asked questions.
第3篇 售后維修工程師崗位職責描述崗位要求
職位描述：
崗位職責：
1、城市服務中心維修實施人員，負責接車預檢并開展實際車輛保養(yǎng)與機電維修；
2、填寫工單及技術報告等文檔；
3、進行索賠提報并提供技術反饋報告；
4、提交案例報告；
5、參加技術培訓并協(xié)助培訓新技師；
6、按照安全作業(yè)規(guī)范實施維修作業(yè)；
7、接受外派維修或依據(jù)排班進行現(xiàn)場技術救援。
職位要求：
1、8年以上汽車售后機電維修經(jīng)驗，須機電組長或技術經(jīng)理級別，3年以上新能源汽車維修經(jīng)驗，具備新能源主機廠技術支持經(jīng)驗為佳；
2、具備新能源汽車尤其是三電系統(tǒng)維修經(jīng)驗，能進行高壓電部件獨立維修者優(yōu)先；
3、專科及以上學歷，物流、汽車相關專業(yè)；
4、有較強的數(shù)據(jù)分析能力，報告制作能力，熟練使用數(shù)據(jù)分析工具；
5、以客戶為導向，有較強的溝通及團隊合作能力；
6、具備機電維修從業(yè)資格證及低壓電工證者優(yōu)先。
第4篇 售后維修工程師（浙江區(qū)域）崗位職責描述崗位要求
職位描述：
崗位職責：
1.處理客戶產(chǎn)品技術方面的投訴，及時向客戶反饋結(jié)果并定期回訪；
2.為客戶提供現(xiàn)場服務工作，對公司提供的設備故障做判斷、分析、維修和保養(yǎng)；
3.指導終端客戶正確使用產(chǎn)品、解決常見問題、介紹相關知識并收集整理客戶的反饋信息；
4.根據(jù)投訴總結(jié)與市場反饋向技術部門提出產(chǎn)品改進意見，協(xié)調(diào)擬定改進方案，促進改善產(chǎn)品質(zhì)量；
5.根據(jù)客戶要求接受特殊訂單，配合做好售后技術支持；
6.結(jié)合產(chǎn)品特性、使用手冊組織實施對客戶技術培訓；
7.發(fā)掘潛在的服務機會，進行維修保養(yǎng)協(xié)議銷售工作，如提供服務介紹、公司產(chǎn)品和發(fā)展的宣傳。
職位要求：
1.一年以上機電或機械維修工作經(jīng)歷；
2.能吃苦耐勞，責任心強，工作認真，有較好的服務意識及壓力承受能力；
3.售后技術支持，相關產(chǎn)品維護及測試等相關工作經(jīng)驗；
4.良好的客戶服務意思、團隊合作精神及溝通表達能力；
5.工作講究效率，細致認真責任心強；
6.有電工操作證書或電焊工操作證書優(yōu)先考慮；
7.年齡35歲以下，能進行高空作業(yè)（10米左右），能適應周邊；
8.有駕照者優(yōu)先。
